Shipping & Delivery

CircaIbiza delivered to your door worldwide

All shipping charges are calculated on a flat rate based on your geographic location:

Ibiza & Balearic Islands – 5€
Spain & Canary Islands – 10€
UK & Rest of Europe – 20€
Rest of World – 25€

What Shipping methods are available?
We use the Spanish Postal Service (Correos) exclusively for all orders shipped from our Ibiza (Spain) Warehouse with a returns address of our workshop in the UK.

If you require something urgently we can send via Fed Ex, UPS or DHL if you provide us with an Account number. We do not ship via these methods without an account number. Please contact Customer Service Department info.circaibiza@gmail.com more details.

How long will it take for delivery?
We have shipped to numerous destinations around the globe and we have experienced a shipping time of 7-10 days generally.  Please note delivery times are subject to location, customs clearance and chosen shipping method. If you have not received your order within 30 days please contact us so we can follow up.
 

Can I track my order?
Yes. Click on the order menu in your account and you will be able to track your order in real time.  As a general rule we aim to ship out all orders within 3 business days of receiving the order.

Where can I receive my order?
Your order can be sent to an address selected by you – home, work, etc. but never a PO Box.

Can the delivery country be different from the purchase country?
No sorry, for security/fraud reasons we cannot do this.
 
What happens if there is an issue with my order before it ships?
If there is an issue with your order before it has been shipped e.g the style is no longer available, or your size is not available, our Customer Service Department will contact you by email to discuss options.